Shipping policy
SHIPPING POLICY
Last updated: September 9, 2026
STUDIO ADINE ships orders from Bali, Indonesia to destinations worldwide.
Processing & Production
Orders are generally dispatched once production is complete and payment has been received.
Products identified as Made to Order will have an estimated production and dispatch timeframe stated on the relevant product page.
Delivery
Delivery times vary depending on the destination and shipping service selected at checkout.
Once an order has been dispatched, the customer will receive tracking information where available.
Delivery times are estimates and may be affected by carrier delays, customs processing, weather, public holidays or other circumstances outside STUDIO ADINE's control.
Customs, Duties & Taxes
Orders shipped internationally may be subject to import duties, taxes, customs charges or other fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated at checkout.
STUDIO ADINE cannot determine or guarantee the customs charges that may apply to an individual order, as these vary according to the destination country and applicable regulations.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact information at checkout.
If an order is returned to STUDIO ADINE because an incorrect or incomplete address was provided, additional shipping costs may apply to resend the order.
Delays & Lost Parcels
STUDIO ADINE is not responsible for delays caused by shipping carriers, customs authorities or circumstances beyond our reasonable control.
If tracking indicates that a parcel has been delivered but cannot be located, customers should first contact the relevant carrier. We will assist with the carrier investigation where possible.
For parcels confirmed as lost in transit, we will work with the carrier to determine the appropriate resolution.
Contact
For shipping questions, please contact: